Our Story

It was the passing of Chantale Fontaine’s special Golden Retriever, Rozzi, that inspired her to create Pathfinder Pet Care in 2011.

The bond she experienced with Rozzi, combined with a desire for a career change lead Chantale to create her own pet care company; a company that holds high standards in customer service and approaches pet care from the perspective of the pet.

Pathfinder's success is built on its strong values providing companionship and making business decisions that give great consideration to what is in the best interests of the animals they care for.

Fast forward more than 10 years, Chantale has become a dog expert working with hundreds of dogs and yes, cats too. Chantale is a Certified Professional Animal Care Provider with the Professional Animal Care Certification Council.

She provides coaching for dog owners experiencing relationship challenges with their dog(s) and collaborates with top science based complex canine behaviour specialists in the industry.

In 2017, the Delta Chamber of Commerce selected Pathfinder Pet Care and Dog Ranch as a top 3 finalist in its Hats Off to Excellence Awards for the category of Micro Business of the Year.

In 2024, the Richmond Chamber of Commerce selected Pathfinder Pet Care and Dog Ranch as a top 3 finalist in its Business Excellence Awards for the category of Small Business of the Year.

In October 2021, Chantale, with the help of Kimberly and family took over a run-down kennel in Steveston and transformed it into the new Pathfinder Dog Ranch. And, if you're wondering...
NO! Pathfinder Dog Ranch is NOT A KENNEL.

Our goal is to create partnerships with our furry friends through patience, communication and understanding.